i cant believe this company, you pay for gold, they make up false vids & tell u theyve sent ur money, then make u have to prove urself & when u do they still call u a lier & wont give u a refund.. ffs what is world coming to.. wat a load of shite.
maybe if they get english speaking ppl that actually understood u, that would help,  but no.. u get some illiterate monkey whos getting payed peanuts, behind a comp, deciding what to do... pathetic company, pathetic customer services, out to scam whoever they can...

According to your email address, I found that you have order 200 Gold on 2007-02-12 15:43 GMT.

And we send you the gold twice. The first time is 58 Gold, on 2007-02-14 01:14 GMT. And the second time is 139 gold, on 2007-02-14 02:14 GMT.

If you have any problem, you may contact our online support to investigate, we'll find out the delivering video.

Thank you very much.