I order the powerleveling service from level 1 to 70
but today I found my account got banned by blizzard


" This is a notification regarding your World of Warcraft account.  Access to this account has been permanently disabled for exploitation of the World of Warcraft economy or for being associated to accounts which have been closed for intended exploitation.  While we try to be as lenient as possible in our assessments of the results of exploitation investigations, reoccurring trends in exploitative endeavors on your account have ultimately resulted in account closure. "

I am glad that you send me the email to inform me that my account has been banned by Blizzard

"
Hello:



This is Powerleveling.



Thank you for your order first. But we are afraid to tell you that the account of yours has been banned by the Blizzard. It is our fault. We make an apology for our fault of your order. And now you may contact with the Blizzard directly, and do your best to take back your account. After that we will powerleveling for you for free. If you can't take back your account, you may create a new account; we also work for you for free with the same price of the last order. If you are not satisfied with our suggestion, we will get refund to you. Thank you for your understanding and cooperation.

Thanks for your time!



Best regards!
"

I am not only losing the characters on the powerleveling server but I also lose all my characters on the other servers
my cdkeys (original world of warcraft and burning crusade cdkeys) attach to the account are no longer useful...
I want to get my total refund $385.00 USD back in addition I request an extra $60 USD for obtaining a new set of cdkey ( the market price is $39.99 + $19.99 plus tax and I am only asking for $60 USD)
I want to know when I will get my refund back

my order number is : 200701301121184310
my email address is : whk237@hotmail.com